How to Pickup

We offer convenient pickup locations at, 1) Suvarnabhumi (BKK) International Airport's Post Office, or 2) Hotel or Accommodation Anywhere in Thailand where you have a reservation. Please follow the steps below for picking up the ordered products.


For Airport Pickup:

    1. Upon landing at the airport, please go through the custom clearing process and pick-up your luggage first.
    2. After exiting the custom gate,
      • For Suvarnabhumi (BKK) Airport, please proceed to the Airport Post Office located on the 4th floor in the same terminal near departure ticket counter W (map below), Open Everyday / 24 hours (24 x 7).
    3. At the post office counter, please present your passport at the post office counter and indicate that you want to pickup an EMS package.
    4. Once received the package, please verify your name on the package.

For Hotel or Accommodation Pickup:

    1. At the scheduled Pickup Date/Time, please check with the Hotel Front Desk or Concierge Counter or your c/o contact for an EMS Package delivered under your name. **Please ensure the name given to us is the same as the name used for the hotel reservation. We always call into the hotel or c/o contact first to confirm the address and the reservation before delivering the package.
    2. Once received the package, please verify your name on the package.


All our products are pre-activated and ready for use. For Rental Mobile WiFi, just turn it on, wait for the WiFi signal, then connect your devices to the MiFi to start using.

Rent a MiFi Now!

Still have questions? Please refer to our FAQs or contact us.


 Suvarnabhumi (BKK) International Airport Map

Suvarnabhumi Airport Map



 Hotel Pickup

Dom Muang Airport Map